Shipping & Delivery
Everything you need to know about Shipping and Delivery!
How do I get FREE DELIVERY?
It’s easy! Spend R999.00 or more and get fast FREE DELIVERY anywhere in RSA! Give it a try!
What happens if I spend less than R999?
Then you simply pay a flat-rate of R150.00 for your parcel to be delivered anywhere in RSA!
How does International Shipping Work?
We ship world-wide using DHL at a flat-rate of R500.00 Unfortunately, there is no free shipping available for international orders, regardless of basket size.
How long does delivery take?
Delivery anywhere in South Africa takes about 3 working days, but we will keep you informed every step of the way with progress updates. Delivery outside RSA takes approximately two weeks via DHL and also includes regular email updates of your delivery status.
Can I rather collect my order in store?
Yes! This way you will pay no delivery fee. Simply select “In-Store Pick-Up” during checkout. You will receive an email notifying you when your order is ready for collection (usually about 1 day after order has been placed – but may be longer during promotions). Please note that orders not collected within 90 days will be forfeited.
What about items purchased on Promo or as part of a Black Friday Deal?
Items ordered during promotional periods may take longer to be delivered due not only to high volumes of packing and stock management, but also delays experienced by the courier companies due to high volumes of shipments and the national and international logistical implications during this time. Kindly allow extra time for deliveries during these times.